At Focus Tax Services, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and engage in our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect:

We collect both personally identifiable information and non-personally identifiable information to better serve you. The information we collect may include, but is not limited to:

1. Personal Information:
   This may include your name, email address, phone number, mailing address, Social Security number, tax identification number, and other information that can identify you as an individual.
2. Financial Information:
   As part of our tax preparation and planning services, we collect financial data, including income, assets, expenses, deductions, and tax history to help us provide accurate services.
3. Non-Personal Information:
   This includes details such as browser type, device type, IP address, and usage data on how you interact with our website.

How We Use Your Information

We use the personal and financial information collected to provide the following services:

1. Tax Preparation and Filing:
   To accurately prepare and file your taxes with the IRS and state tax authorities.
2. Tax Planning:
   To help optimize your tax savings and develop long-term financial strategies.
3. Customer Service:
   To respond to inquiries, provide support, and communicate important updates related to your tax services.
4. Improvement of Services:
   To analyze trends, improve the quality of our services, and enhance the user experience on our website.

We may also use your information for marketing purposes, but only if you have explicitly consented to receiving marketing communications from us.

How We Protect Your Information

We take the security of your personal information seriously. We use commercially acceptable methods to protect your information, including:

1. Encryption:
   Sensitive data, such as financial information, is transmitted through secure channels using encryption technology.
2. Access Controls:
   Only authorized personnel have access to your personal data. Our employees are trained in maintaining the confidentiality of your information
3. Secure Storage
   We store your personal and financial data in secure, protected databases to prevent unauthorized access.

However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. Service Providers:
   We may share your information with trusted third-party service providers who assist in delivering our services, such as tax software providers or payment processors. These third parties are obligated to use your data only for the purpose of fulfilling their contracted services.
2. Legal Requirements:
   If required by law or in response to legal processes (e.g., a subpoena or court order), we may disclose your information to government authorities or legal entities.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

Your Rights and Choices

You have the right to:

1. Access:
   Request access to the personal data we hold about you.
2. Correction:
   Request correction of any inaccurate information.
3. Deletion:
   Request deletion of your personal data, subject to certain legal limitations.
4. Opt-Out:
   Opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at contact@focustaxservice.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.